I am yet to receive my Confirmation letter: What should I do?
Answer: Please call the Operations department on 01-7742211.

I am a seconded staff and I need a staff loan. How do I go about it?
Answer: Please write a letter to the Head of Operations, and forward same to the appropriate authority.

I want to change my hospital: How do I go about it?
Answer: Please write a letter stating this and forward to the Operations Department for processing with your HMO.